ITM Chapter 1.doc

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Information Technology Management
ITM 102
Ross Mc Naughton

Chapter 1 - IT For Business and Business Professionals Why IS Matters - In 2004, RIM exceeded two million active BlackBerry users - By April 2009, RIM reported having 25 million users - By 2012, there will be over 60 million users - Facebook launched in 2004, Twitter in 2006 - Radio and Television took decades to evolve, Internet took less than a decade - Organizations and individuals must keep up with these rapid technology changes or risk becoming obsolete. - Information technology (IT) is a key enabler to all organizations and impacts all busi- ness disciplines. - Knowledge work involves the discovery, analysis, transformation, synthesis, and com- munication of data, information, and knowledge. Impossible without technology. Moore’s Law - In 1965, Gordon E. Moore, co-founder of Intel, observed a significant trend in the ad- vancement of technology that... - Computing power (as measured by the maximum number of transistors in an integrat- ed circuit) roughly doubles every 18 months. - Connected the notion of underlying changes in the pace of technology with consumer access to lower cost and higher performance computing over time. - Helped create a new technology revolution, leading to the introduction of the personal computer. - Thus the industry became hyper-competitive and one of the most productive and inno- vative industries in the world. What is an Information System? - Information System (IS) is and organized collection of people, information, business processes, and information technology (IT), designed to transform inputs into outputs, i order to achieve a goal. - Enhance work, decision making, problem solving, communicating, and coordinating. The Productivity Zone - The intersection of people, process, and technology. - Businesses achieve superior productivity and enhance their competitive advantage. Chapter 1 - IT For Business and Business Professionals The Internet - Has become an integral part of personal and business lives: communication, informa- tion, and commerce. - Provides newsgroups, chat rooms, bulletin boards, text messaging, email. - Information Overload is when there are too many websites, which calls for search en- gines. -
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