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Chapter 4

ITM 102 Chapter Notes - Chapter 4: Cybercrime, P3P, Privacy Policy

Information Technology Management
Course Code
ITM 102
Franklyn Prescod

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Chapter 4
Principles of right and wrong that individuals, acting as free moral agents,
use to make choices to guide their behaviours
Failed ethical judgments by management have occurred across a broad
spectrum of industries
Can result in legal repercussions
A model for thinking about ethical, social, and political issues
Society as a calm pond
IT as a rock dropped in pond, creating ripples of new situations not
covered by old rules
Social and political institutions cannot respond overnight to these
ripples it may take years to develop etiquette, expectations, laws
Requires understanding of ethics to make choices in legally gray areas
Five moral dimensions of the information age
Information rights and obligations
Property rights and obligations
Accountability and control
System quality
Quality of life
Basic concepts: responsibility, accountability, and liability
Responsibility: Accepting the potential costs, duties, and obligations
for your decisions
Accountability: Mechanisms for identifying responsible parties
Liability: Permits individuals to recover damages done to them
Due process: Laws are well known and understood, with an ability to
appeal to higher authorities
Candidate ethical principles
1. Golden Rule: Do unto others as you would have them do unto you
2. Immanuel Kant’s Categorical Imperative: If an action is not right for everyone
to take, then it is not right for anyone
3. Descartes’ rule of change: If an action cannot be taken repeatedly, then it is
not right to be taken at any time
4. Utilitarian Principle: Take the action that achieves the greatest value for all
5. Risk Aversion Principle: Take the action that produces the least harm or
incurs the least cost to all concerned
6. Ethical “no free lunch” rule: Assume that all tangible and intangible objects
are owned by someone else, unless there is a specific declaration otherwise
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