ITM 102 Chapter Notes - Chapter 2: Transaction Processing System, Decision Support System, User Interface

• School: Ryerson University
• Department: Information Technology Management
• Course: ITM 102
• Professor: Vikraman Baskaran

Document Summary

How information technology enhances business processes or generating an invoice and shipping order) Automate many steps in business processes (example: check clients credit, New technology can change the flow of information, making it possible for. Change business to make it more efficient or effective. How work is organized, coordinated and focused to deliver a produce to more people to access and share information. service. Operational manager need a system that keeps track of the elementary activities and transactions of the organization, such as sales, receipts, cash deposit, payroll, credit decisions and the flow of materials in a factory. Tps is often the central point of a business, since it failure it can lead to a firm"s demise and perhaps linked to other firms. Managers need tps to monitor the status of internal operational and the. Major producers of information for other types of systems (example: payroll. Middle management needs systems to help with monitoring, controlling,