ITM 102 Chapter Notes - Chapter 9: Business Process, Systems Design, List Of Fables Characters
2 May 2012
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9. 1 systems as planned organizational change: developing new is involve new hardware, software, changes in jobs, skills, management and organization; redesigning the whole organization. Reorganizes work flows, combining steps to cut waste and eliminating repetitive, paper-intensive tasks (eliminates jobs). Limits to specific parts of a business: paradigm shift- rethinking the nature of the business and the nature of the organization, this and re-engineering often fail because extensive organizational change is so difficult to arrange. Many businesses still do this because of the rewards can be high and achieve stunning, order-of- magnitude increases in their returns on investment or productivity. 2 people can work at the same time less time is involves and they can retrieve files in different ways. Ex. objective of process redesign is to reduce time and cost in developing a new product or filling an order you will need to measure the time and cost consumed by the unchanged process.
