MHR 405 Chapter Notes - Chapter 1: Virtual Work, Intellectual Capital, Corporate Social Responsibility
5 Dec 2014
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Document Summary
The field of organizational behaviour: the study of what people think, feel and do in and around organizations. Employee behaviour, decisions, perceptions & emotional responses. How organizations interact w/ external enviornments (individual & team work: organizations are groups of people who work interdependently toward some purpose. People who communicate, coordinate & collaborate to achieve common goal. Collective entities human beings collaborated in an organized way (interdependence) Mackenzie king pioneered worker involvement & organizational reward system. Elton mayo introduced the human relations school of management (studied attitudes & dynamics) Follet - constructive conflict, team dynamics, organizational democracy, leadership, power. Chester barnard communication, coordination, leadership, authority, open systems. Organizational behaviour does make a difference to their career success understand & predict. Helps people get things done in an organization knowledge & tools for working. High performance, motivating, handling conflicts, changing employee behaviour, influencing boss. Perspectives of organizational behaviour organizations fit with configuration for high learning/ability to satisfy shareholder.
