MHR 505 Chapter Notes -Six Sigma, Knowledge Management, Queen'S Privy Council For Canada
27 Feb 2012
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Document Summary
Define organizational behaviour (ob) and explain its roots. Organizational behaviour is a field of study that seeks to understand, explain, predict and change human behaviour, both individual and collective in the organizational context. Ob is an applied behavioural science research the improves one"s ability to understand, predict, and influence the behaviour of others. Exhibit 1. 1: some of the interdisciplinary roots of ob. Engineering: the applied science of energy and matter. Social psychology and sociology: the science of sociology. Anthropology: the science of the learned behaviour of human beings. Management (administrative science): the study of overseeing activities and supervising people in the organization. Learning, personality, leadership, motivation, perception, attitudes, performance appraisal. Design of work, efficiency, performance standards, productivity, and goal setting; includes scientific management. Work teams, group and communication, group dynamics, roles, norms and standards of bhvr that emerge within groups, complaint and deviant bhvr, effects of code of ethics in orgs, organizational change, power.
