MHR 523 Chapter Notes - Chapter 1: Human Resource Management, Balanced Scorecard, Market Environment
23 May 2011
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human captial the knowledge, education, training, skills, and expertise of an organization"s workforce. balanced scorecard a measurement system that translates an organization"s strategy into a comprehensive set of performance measures. strategic responsibilities: strategy is the company"s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats in order to maintain a competitive advantage. environmental scanning identifying and analyzing external opportunities and threats that may be crucial to the organization"s success: executing strategy: employee engagement the emotional and intellectual involvement of employees and their work. 1 - organizational culture the core values, beliefs, and assumptions that are widely shared by members of an organization. communicating what the organization believes in and stands for . providing employees with a sense of direction and expected behaviour (norms) shaping employees" attitudes about themselves, the organization, and their roles. creating a sense of identity, orderliness, and consistency.
