MHR 523 Chapter Notes - Chapter 8-10: Cognitive Dissonance, Central Tendency, Instructional Design
21 Apr 2017
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Chapter 8 & 10 orientation and training performance management. Training: short-term efforts to impart information and instructions related to the job: help employee gain the required skills/knowledge to perform the job at adequate levels. Part of ongoing socialization process: speed up the socialization process and result in new employee achieving full productivity as quickly as possible. Improve performance by providing necessary information about company rules and practices. Help manage the learning curve improved productivity. Leads to reduced turnover, increased morale, fewer instances of corrective discipline, and fewer employee grievance. Diverse workforce: challenge of orienting new employees from different backgrounds, values of the organization may be new to the new employees if these values were not part of past experience. Multi-location organizations: new employees need to be made aware of where the other locations are and what business functions are performed in each location. Too much information in a short time can overwhelm employee.
