MHR 623 Chapter Notes - Chapter 4: Core Competency, Performance Appraisal, Paq

• School: Ryerson University
• Department: Human Resources
• Course: MHR 623
• Professor: Genevieve Farrell

Document Summary

Job description: written description of what job occupants are required to do, how they are supposed to do it and the rationale for any required job procedures. Job specification: knowledge, skills, abilities and other attributes or competencies that are needed by a job incumbent to perform well on the job. Subject matter expert: people who are most knowledgeable about a job and how it is currently performed; generally job incumbents and their supervisors. Work analysis: any systematic gathering, documenting, and analyzing of information about the content of work performed. Ksaos: knowledge, skills, abilities, & other attributes for a new incumbent to do well on the job. Worker oriented job analysis: techniques that emphasize work outcomes and descriptions of tasks performed to accomplish those outcomes. Worker oriented job analysis: techniques that emphasize the general aspect of the job. Methods include: interviews, direct observation, rating task statements & ksaos, task inventories, functional job analysis, critical incident technique.