MHR 711 Chapter Notes - Chapter 8: Homicide
Document Summary
Definitions useful to know: violence: actual physical assault or threat of an assault, aggression: behaviour by individual(s) within or outside of an organization that is intended to physically/psychologically harm worker(s) and occurs om a work related context, harassment: engaging in annoying/embarrassing conduct against a worker in a workplace conduct that is known or ought reasonably to be known to be unwelcome, bullying (emotional abuse/mobbing): aggressive, nonphysical behaviours perpetrated by organizational members (workers, supervisors, etc. Increasing the perceived risks (deterrence) i. e. taxi driver have gps, emergency lights on the outside of the car, surveillance cameras i. e. retail stores can have their money in the middle of the store (cash register) so most people can see what"s happening, security cameras, visual cues of distress: reducing the rewards (just have less valuables in the workplace; or keep it in different places, target hardening.