NSE 112 Chapter : Winter Week 7 - Quality in Nursing and Health Care Delivery
15 Dec 2011
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Document Summary
Natalia - winter week 7 - quality in nursing and health care. April-03-10: identify the factors that contributed to the focus on quality client care and define. Client outcomes: discuss key elements of quality. Managers and staff equally involved in decision making. Rns working together with other members of the nursing team, as well as with professionals from other disciplines and with clients and their families. Working together towards mutually identified goals while valuing different perspectives and accountabilities of individual team members. Support: discuss the historical development and limitations of quality assurance programs. Organizational programs such as total quality management (tqm) and continuous quality improvement (cqi) were developed to encourage staff to reflect on how to improve work. Assist in determining most effective approach to managing health conditions. Outcomes are conditions to be achieved as a result of care . The patient is not like the customer purchasing soup or computers.
