Public Administration - Municipal OBR250 Chapter Notes - Chapter 10: Social Capital, Impression Management, Interpersonal Attraction

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Power: the capacity of a person, team organization to influence others. Countervailing power: the capacity of a person, team or organization to keep a more powerful person or group in exchange relationship. Legitimate power: an agreement among organizational members that people in certain roles can request from others. Norm of reciprocity: a felt obligation and social expectation of helping or otherwise giving something of value to someone who has already helped or given you something of value. Referent power: the capacity to influence other on the basis of an identification with respect for power holders. Charisma: a perso(cid:374)al (cid:272)hara(cid:272)teristi(cid:272)s or (cid:862)spe(cid:272)ial(cid:863) gift that serves form as interpersonal attraction and referent power ever others. Sustainability: a contingency of power pertaining to the degree and nature of interdependence between the power holder and others. Social network: social structures of individual or social units are connected to each other through one or more forms of interdependence.

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