MHR 405 Chapter Notes - Chapter 10: Guanxi, Social Capital, Centrality
27 Nov 2017
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Mhr chapter 10 power and influence in the workplace. Involves an asymmetric dependence of one part on another party. Countervailing power the capacity o a person, team or organization to keep a more powerful person or group in the exchange relationship. Three factors determine your centrality in social network: 1. Your betweenness how much you are located between others in the network, 2. Number of connections you have to others in the network (degree centrality), 3. The closeness of the relationship with others in the network. Structural hole an area between two or more dense social network areas that lacks network ties. Power increase motivation, job satisfaction, organizational commitment and job performance. But they are more likely to rely on stereotypes, difficulty empathizing, and generally have less accurate perceptions. Influence a(cid:374)y (cid:271)eha(cid:448)iou(cid:396) that atte(cid:373)pts to alte(cid:396) so(cid:373)eo(cid:374)e"s attitudes o(cid:396) (cid:271)eha(cid:448)iour. Influence tactics exhibit 10. 4 p. 257: silent authority, assertiveness, information control, coalition formation, upward appeal, persuasion, impression management, and exchange.
