BUS 237 Chapter Notes - Chapter 7: Market Information Systems, Information Silo, Business Process

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 237
• Professor: All

Document Summary

Chapter 7 competitive advantage and business processes. Information systems can affect competitive advantage by making the primary and support activities in an organization more productive than those of competitors. Increased productivity is realized when business processes within the organization become more effective, more efficient, or both: choosing the right information system can be difficult. Functional silos and cross-functional systems: functional silos an organization area that operates without considering other organizational areas, functional applications are isolated and are called functional silos because they are designed to work independently of one another. Isolation problems of functional system led to development of cross departmental or cross- functional systems systems integrate data and business processes across different departments and systems. Inefficiency: department can only make decisions based on the isolated data it has. Integrating functional systems: eai and erp: enterprise application integration (eai) an approach to combining functional systems, which uses layers or software as a bride to connect different functional systems together.