BUS 272 Chapter Notes - Chapter 3: Big Five Personality Traits, Fundamental Attribution Error, Job Satisfaction

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Peter Tingling

Document Summary

Investigates the impact of individuals/ groups/ structure on behaviour within orgs. All situations where you interact with others i. e. sports team, school. When orgs invest in development of employees ip skills: Good place to work = good financial performance. Positive social relationships = lower stress/ lower intention to quit attract/ keep high performers. Orgs consist of individuals, groups and entire structure. Work with people diff themselves in terms of attitudes, values personality etc. Individuals levels of job satisfaction/ motivation effects how managers manage employees. Negatively related to absenteeism and turnover = increased costs positive feeling about your job resulting from an evaluation of its intrinsically rewarding. Importance of rewarding employees i. e. challenge of motivating diff kinds employees to reduce turnover. Managers coach , advisor , sponsor not boss responsible for employee satisfaction share more of their power w employees manager-employee roles blurred. M gave away control e take responsibility.