BUS 374 Chapter 19: Ch. 18 Notes
6 Dec 2018
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Document Summary
Values that indivs in orgs use to prescribe appropriate behaviours. Emphasize stories & other symbolic means thru which values typically communicated. Anthropologists: focus on cultures of 1-2 orgs, use detailed descriptions to help outsiders understand org culture from natives" point of view . Sociologists: use survey methods to study cultures of larger # of orgs. Social psychology = emphasizes manipulation of symbols in orgs & economics. Economics approach: culture as tool to manage & determinant of performance. 4 steps to create org culture: formulate strategic & cultural values for org, vision for org created, institution of implementation strategies, reinforce cultural behaviour of employees. Definitions of appropriate means for decision making. Assignment of responsibility for results of decision making. Emerging issues in area of org culture. 3 factors to managing org culture knowledge to help subordinates understand them.
