BUS 374 Chapter Notes - Chapter 13: Policy, Opata Language, Centrality

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 374
• Professor: Tim Hargrave

Document Summary

Goal incompatability goals and the means to achieve them may conflict with other groups. Differentiation differences in subcultures of divisions may cause conflict. Task interdependence as interdependence increases, potential for conflict increases have to agree and rely on each other. Limited resources conflict from competition over access to resources resources often symbolize power and influence. Power and organizations power: ability to influence people to do things they wouldn"t normally do (desired outcomes) power can come from control over scarce resources power can come from dependency. 2. legitimate: from job description reward: ability to give rewards: coercive: power to punish or recommend punishment, expert: skill or knowledge. 5. referent: admired personal characteristics o power may come from structural differences o from relationships in organization. Resources o o o a share in ownership increases their power o help decide how resources are allocated resources can be withheld or given for power resource allocation can create a dependency relationship.