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Chapter 10

MIS Chapter 10 Acquiring Information Systems through Projects.docx

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Simon Fraser University
Business Administration
BUS 237
Zorana Svedic

Bus 237 Management Information Systems Chapter 10 Chapter 10: Acquiring Information Systems through Projects Project Management Body of Knowledge (PMBOK) Provides project managers, sponsors, and team leaders with a large array of accepted project management techniques and practices IT Project Projects of all shapes and sizes that renew and adapt IT infrastructure IT project management (ITPM) The collection of techniques and methods that projects managers use to plan, coordinate, and complete IT project Project management professionals (PMPs) Individuals certified by Product Management Institute as having product management skills IT operations Service, maintenance, protection and management of IT infrastructure Production systems The entire sets of systems that support operations IT Infrastructure Library (ITIL) A well-recognized collection of books providing a framework of best practice approaches to IT operations. ITIL provides a large set of management procedures that are designed to support businesses in achieving value from IT operations IT project risk Structural risk, volatility risk and project process; performance, knowledge resources, organization support, project management practices and both process and product performance Systems development life cycle (SDLC) The classic process used to develop IS. These basic tasks of systems development are combined into the following phases: system definition, requirements analysis, component design, implementation and system maintenance (fix or enhance) Systems development The process of creating and maintaining IS. It is sometimes called systems analysis and design Agile methods Development methods, such as rapid app development (RAD), object oriented systems development (OOD) and extreme programming (XP) Systems analysis The process of creating and maintaining IS. It is sometimes called systems development System definition phase The first phase in the SDLC, win which developers, with the help of eventual users, define the new system’s goals and scope, assess its feasibility, form a project team, and plan the project Cost feasibility Schedule feasibility One of four dimensions of feasibility Technical feasibility Organizational feasibility Bus 237 Management Information Systems Chapter 10 Requirements analysis phase The second phase in the SDLC, in which developers conduct user interviews, evaluate existing systems, determine new forms/reports/queries, identify new features and functions, including security and create the data model Systems analysts IS pros who understand both business and technology. They are active throughout the systems development process and play a key role in moving the project from conception to conversion and, ultimately, maintenance. Systems analysts integrate the work of the programmers, testers, and users Business analysts Analysts who develop the business case for a newly proposed system and develop the requirements for the system Commercial-off-the-shelf (COTS) Software that is purchased as is and is not
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