MGT 3050 Chapter Notes - Chapter 4: Job Satisfaction, Job Performance, Job Analysis
Chapter 4: Defining, Analyzing and designing the work
EXPLAIN THE MANAGER’S ROLE IN DEFINING WORK AND HOW AN EMPLOYEE CAN ASSIST
-The manager or supervisor is the primary individual who determines what work needs to be
done
-The manager takes an active role in determining what skills and abilities are needed to
successfully perform the work
-as the person performing the work, an employee contributes knowledge and information
regarding the elements within the job
DISCUSS THE RELATIONSHIP BETWEEN JOB REQUIREMENTS AND HRM PROCESSES
-HRM processes, such as recruitment or training, make use of information about the work or
job
-job consists of a group of related activities and duties
-a position consists of the specific duties and responsibilities performed by only one employee.
EXPLAIN THE RELTIONSHIP BETWEEN JOB ANALYSIS AND A JOB DESCRIPTION
-job analysis is the process of obtaining information about jobs by determining what the duties,
tasks or activities are.
-the outcome is a job description-a written document that contains a number of elements
-a job description is a written description listing the types of duties, responsibilities, and the
skills (job specification) needed to successfully perform the work.
DEFINE AND DESCRIBE THE SECTIONS IN A JOB DESCRIPTION
-Company name
-Position title-indication of what duties might be the nature of the work
-Date document is completed
-summary of job-two or three sentences describing the overall purpose of the job
-List of duties and responsibilities-statement of the key duties and responsibilities
-job specification-statement of the needed knowledge, skills and abilities or competencies of
the person who is to perform the work
-standards of performance
PROBLEMS WITH JOB DESCRIPTIONS
-poorly written, using vague rather than specific terms
-lack of updating
-may violate law by containing specifications not related to job
-can limit scope of activities
-may not contain standards of performance
STANDARDS OF PERFORMANCE
-identifies expected results
-minimizes misunderstandings
-establishes foundation for taking corrective action
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Document Summary
Chapter 4: defining, analyzing and designing the work. Explain the manager"s role in defining work and how an employee can assist. The manager or supervisor is the primary individual who determines what work needs to be done. The manager takes an active role in determining what skills and abilities are needed to successfully perform the work. As the person performing the work, an employee contributes knowledge and information regarding the elements within the job. Discuss the relationship between job requirements and hrm processes. Hrm processes, such as recruitment or training, make use of information about the work or job. Job consists of a group of related activities and duties. A position consists of the specific duties and responsibilities performed by only one employee. Explain the reltionship between job analysis and a job description. Job analysis is the process of obtaining information about jobs by determining what the duties, tasks or activities are.
