BUS 2090 Chapter Notes - Chapter 12: Learning Organization, Organizational Learning, Organizational Culture
16 Aug 2016
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Change is the implementation of a program or plan to move the organization or its members to a more satisfactory state, skills training program, empowering the workforce. Refreezing is the condition that exists when newly developed behaviours, attitudes or structures become an enduring part of the organization (relatively temporary) 16. 2 the learning organization: organizational learning is the process through which an organization acquires, develops and transfers knowledge throughout the organization. Organizations learn through knowledge acquisition involving interpretation of information that already exists but is external. Second, organizations learn through knowledge development, dialogue and experience: learning organization is an organization that has systems and processes for creating, acquiring and transferring knowledge to modify and change its behaviour to reflect new knowledge and insights. 16. 3 the change process and issues associated: diagnosis is the systematic collection of information relevant to impending organizational change. Provides information that contributes to unfreezing by showing that a problem exists.
