HROB 2100 Chapter Notes - Chapter 8: Work Unit, Self-Determination, Empowered
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Power -a capacity that has a has to influence the behaviour of b, so that b acts in accordance with a"s wishes. Dependence- b"s relationship to a when a possesses something that b needs. Coercive power power that is based on fear. Reward power- power based on the ability to provide benefits or rewards to people. Legitimate power- power based on relative position in the hierarchy. Expert power- power based on a person"s experience and knowledge. Referent power- you like the person and enjoy doing things for him/her. The least effective power bases are the ones most likely to be used by management (coercive, legitimate, and reward, they are the easiest to implement) Deadline pressures increase group member reliance on individuals with expert power. Importance the things you control must be important. Scarcity- a resource must be perceived as scarce. Non-substitutability- the resource cannot be substituted with something else.