MGMT 1000 Chapter Notes - Chapter 6: Chief Executive Officer, Canada Labour Code, Firstline

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Managers: people who plan organize, lead and control operations of an organization. Management: the process of planning, organizing, leading and controlling a business"s financial, physical, human, and information resources in order to achieve its goals. Management efficiency: achieving greatest level of output with a given amount of input. Management effectiveness: achieving organizational goals that have been set. Process of determining the firm"s goals and developing a strategy for achieving those goals. Step two: managers identify whether a gap exists between company"s desired and. Step one: goals are established for the organization (airline sets goal to fill 90% of actual position (airline data find that only 73% of seats on average are filled) seats on each flight) Step three: managers develop plans to achieve the desired objectives (airline reduces fares on heavily traveled routes in order to increase percentage of seats that are filled) Step four: the plans that have been decided upon are implemented (fare is reduced.

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