POLS 2250 Chapter Notes - Chapter 8: Alternative Civilian Service, Radical Change, Niagara Fallsview Casino Resort
6 Mar 2017
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Alternative service delivery the trend in recent yeas for governments to search for more innovative and efficient ways to deliver services than through traditional departments and agencies. Asd can also cause less radical change as governments may simply promote better coordination and cooperation within and across departments to break down silos and eliminate duplication. Alternatively, a service might be devolved to another duplication. Asd might also involve bringing together different government departments or offices into the same building. Co-location process of bringing different government departments or officers into the same building to make it more convenient for citizens to access services. It is one aspect of integrated service delivery. Asd centres on whether programs and services should be provided through traditional service channels or new digital technologies, not a particular organizational form. Origins of asd: from npm to new public governance.
