POLS 2250 Chapter Notes - Chapter 8: Confederation Bridge, Voluntary Sector, Parks Canada
13 Apr 2017
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Ford and zussman state it as creative and dynamic process of public sector restructuring that improves the delivery of services to clients by sharing governance functions with individuals, community groups and other government entities . Asd suggests that there is no best way to deliver a service, and should consider service delivery as a toolbox from which governments can tailor various options to meet the needs of a particular set of circumstances. Citizens should engage in policy co-construction , involved early in the process to conceptualize and design policy, and co-production , delivery or implementation of policy. Tuesday, april 11, 2017: integrated service delivery - process of coordinating government service delivery within and between levels of government; involves bringing together and integrating related services so they can be accessed in a single, seamless experience. Involves use of partnerships and community engagement as a means of improving service to citizens.
