AFM280 Chapter Notes - Chapter 12: Acronym, Alternative Dispute Resolution, Best Alternative To A Negotiated Agreement
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13 Aug 2018
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Power: the ability to influence the behaviour of others and resist unwanted influence in return. Legitimate power: is based on authority or position. Reward power: is based on the control of resources or benefits. Coercive power: is based on the ability to hand out punishment. Expert power: is based on expertise or knowledge. Referent power: is based on the attractiveness and charisma of the leader. Contingencies of power: the four factors that affect the strength of a person"s ability to use power to influence others. Substitutability: the degree to which people have alternatives in accessing the resources that a leader controls. Discretion: the degree to which managers have the right to make decisions on their own. Centrality: how important a person"s job is and how many people depend on that person to accomplish their tasks. Visibility: how aware others are of a leader and the resources that leader can provide.
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