AFM280 Chapter Notes - Chapter 1: Human Relations Movement, Human Resource Management, Job Satisfaction

• School: University of Waterloo
• Department: Accounting & Financial Management
• Course: AFM280
• Professor: Van Dijk Maarten

Document Summary

Organizational behaviour (ob): understanding, explaining and improving the attitudes and behaviours of individuals and groups in various organizations: human resources management explores the application of ob principles, economics: motivation, learning, decision making. Strategic management focuses on product choices and profitability. Job performance and organizational commitment: employees: perform jobs well and serve an organization they respect, managers: maximize job performance and retain employees for a long period of time. Individual characteristics and mechanisms: characteristics that affect job performance and organizational commitment, personality, cultural values and ability. Job satisfaction: how employees feel about their day to day work. Stress: employee psychological responses to job demands that exceed their capacities: motivation: energetic force that motivates employee work efforts, trust, justice, ethics. Socially complex resources include culture, teamwork, trust and reputation: not clear how they came to exist but it is clear who has and who doesn"t.