AFM280 Chapter Notes - Chapter 7: Goal Setting, Expectancy Theory, Job Satisfaction

• School: University of Waterloo
• Department: Accounting & Financial Management
• Course: AFM280
• Professor: D'arcy Delamere

Document Summary

Motivation a set of energetic forces that determine the direction, intensity, and persistence of an employee"s work effort: there are internal such as confidence and sense of purpose, and external such an incentives. Engagement high levels of intensity and persistence in work effort can refer to affective commitment: divert all their energies into their jobs, they also have much higher job satisfaction and have time pass a lot quicker. Expectancy theory describes the cognitive process that employees go through to make choices among different voluntary responses. Expectancy represents the belief that exerting a high level of effort will result in the successful performance of some task: subjective probability ranging from 0 (no chance) to 1 (certain) e > p. Instrumentality represents the belief that successful performance will result in some outcome(s: studies have found that many employees don"t perceive high levels of instrumentality in their workplace.