AFM280 Chapter Notes - Chapter 1: Human Relations Movement, Human Resource Management, Organizational Commitment

• School: University of Waterloo
• Department: Accounting & Financial Management
• Course: AFM280
• Professor: D'arcy Delamere

Document Summary

Organizational behavior (ob): a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations. Ob depends on an interdisciplinary connection amongst various fields such as sociology, psychology and management science. Fred taylor (father of scientific management) and max weber (fathers of ob) put emphasis on specialization, coordination and efficiency. The primary outcomes of interest of organization behavior researchers are; There are various individual characteristics and mechanisms that affect the outcomes of job performance and organizational commitment; Job satisfaction how employees feel about their work. Stress workers responses to job demands that tax or exceed their capacities. Motivation the energetic forces that drive employees work efforts. Trust, justice and ethics how strongly employees feel their company conducts business with fairness, honesty and integrity. Learning and decision making the ways employees gain job knowledge and use it to make accurate judgements.