AFM280 Chapter Notes - Chapter 5: Job Satisfaction, Life Satisfaction, Emotional Labor
Document Summary
Values things people consciously or subconsciously want to seek or attain. Value percept theory argues that job satisfaction depends on whether you perceive that your job applies the things you value; o. Pay satisfaction refers to employees" feelings about their pay, including whether it"s as much as they deserve, secure, and adequate for both normal expenses and luxury items. Promotion satisfaction refers to employees" feelings about the company"s promotion policies and their execution, including whether promotions are frequent, fair, and based on ability. Coworker satisfaction refers to employees" feelings about their fellow employees, including whether they are smart, responsible, helpful, fun, and interesting as opposed to the opposites. There are three critical psychological states that make work satisfying: meaningfulness of work the degree to which work tasks are viewed as something that counts in the employee"s system of philosophies and beliefs.