MSCI211 Chapter Notes - Chapter 4: Job Satisfaction, Organizational Commitment, Job Performance

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Chapter #4 Lectures
Affect and Job satisfaction
Job satisfaction reflects what you think and feel about your job
Rational (value percept theory)
Emotional
Organizational events and happenings can provoke emotions and influence moods,
which can in turn influence job satisfaction
Job performance
Moderate correlation with task performance
Satisfied employees do a better job of fulfilling the duties
Attention!!! The causality may run both ways
How important is datisfaction
People who are more satisfied with their jobs are more likely to engage in extr
behaviour or extra effort for the job, and go beyond the job description
Organizational Commitment
Organizational Commitment is the desire on the part of an employee to
remain a member of the organizations
Satisfied employees are more likely to want to stay with the organization.
Highly committed people are more likely to stay and not to quit. The reason
is affective; they stay because they like their job. They have high affective
commitment.
Job satisfaction is highly correlated with affective commitment
Life Satisfaction
job satisfaction is strongly related to life satisfaction.
People react to job dissatisfaction in 4 different ways:
1. Exit
2. Fd
3. D
4. D
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