COMM 292 Chapter Notes - Chapter 1: Electronic Body Music, Organizational Culture, Interpersonal Communication
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COMM 292 Full Course Notes
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Demonstrate the importance of interpersonal skills in the workplace. Identify the major behavioural science disciplines that contribute to ob. Understand the value of systematic study to ob. Demonstrate why few absolutes apply to ob. Identify workplace challenges that provide opportunities to apply ob concepts. Describe 3 levels of analysis in this book"s ob model. Definition: a field of study that looks at the impact that individuals, groups, and structure have on behaviour within organizations for the purpose of applying such knowledge toward improving an organization"s effectiveness. Applies equally well to all situations in which you interact with others, anywhere that people come together and share experiences, work on goals, or meet to solve problems. Often applied to topics such as: jobs, work, absenteeism, employment turnover, productivity, human performance, and management. Definition: a consciously coordinated social unit, composed of a group of people, that functions on a relatively continuous basis to achieve a common goal or set of goals.
