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Chapter 9

ADM 1301 Chapter 9: 10.16.15 (ch. 9) pdf


Department
Administration
Course Code
ADM 1301
Professor
John Palmer
Chapter
9

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Friday, October 16, 2015
ADM 1301 Chapter 9
9.1 MEASURING AND REPORTING CSR
social auditing: systematic assessment that identifies, measures, evaluates, reports, and monitors the
effect an enterprise has on society that are not covered in traditional financial reports
approaches:
CSR reporting: management function that documents the corporation’s economic, ethical/social, and
environmental responsibilities and initiatives and communicates this information to
relevant stakeholders (also known as sustainability reporting)
9.2 CORPORATE REPUTATION AND CSR
corporate reputation: a perceptual representation of a corporation’s past actions and future prospects
that describes the corporations overall appeal to all of its key stakeholders when
compared with other leading rivals
often associated with corporate image; “character” of a corporation
9.3 STAKEHOLDERS EXPECT CSR ACCOUNTABILITY
9.4 CSR AND PROFITABILITY
relationship between profitability and CSR has been extensively studied, but with mixed results
expenditures on CSR do not , might , do contribute to profits
1
inventory
program management
process
cost or outlay
social responsibility accounting
social indicators
social objective setting
triple bottom line reporting
social reports
sustainable guidelines
externally verified social reports
shareholders and financial
institutions
employees
consumers
society at large
non-governmental agencies
charities
media
government
service professionals
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