ADM 2336 Chapter 12: ADM2336 CHAPTER 12.docx
20 Jan 2015
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Document Summary
R2 members have begun working together and are finding work more difficult supervises performance than anticipated: optimal combination is selling, and encouragement to protect confidence levels, selling: when the leader explains key issues and provides opportunities. R3 employees have learned to work together well, still need support and for clarification collaboration from the leader: participating and high consideration are the optimal combination, participating: leader behavior in which the leader shares ideas and tries to help the group conduct its affairs. Responsibility is ignored, power and influence are unutilized: transactional leadership: a pattern of behavior in which the leader rewards or disciplines the follower on the basis of performance, passive management by exception: a type of transactional leadership in which the leader waits around for mistakes and errors, then takes corrective action as necessary, active management by exception: a type of transactional leadership in which the leader arranges to monitor mistakes and errors actively, and takes correction action when required.
