ADM 2337 Chapter Notes - Chapter 1: Culture Shock, Corporate Social Responsibility, Six Sigma

• School: University of Ottawa
• Department: Administration
• Course: ADM 2337
• Professor: Magda Donia

Document Summary

The process of managing human talent to achieve an organization"s objectives. All managers are responsible for at lease some of the activities that fall into the category of hrm. Managers play a key role in selecting, training, motivating, appraising, and promoting employees. The idea that organizations compete through people highlights the fact that achieving success increasingly depends on an organization"s ability to manage talent or human capital. o! Human capital the knowledge, skills and capabilities of individuals that have economic value to an organization. Human capital is intangible and cannot be managed the way organizations manage jobs, products, and technologies because employees own their own human capital. The real strategic advantage for organizations is high-quality hrm systems. To build human capital in organizations managers must continue to develop superior knowledge, skills and experience within their workforces and retain and promote top performers.