CMN 2148 Chapter Notes - Chapter 10: Appreciative Inquiry, Stakeholder Theory, John Kotter
25 Apr 2017
School
Department
Course
Professor
Document Summary
John kotter (2012: we can"t keep up with the pace of change, let alone get ahead of it. At the same time, the stakes financial, social, environmental, political are rising. Generation flux; robert safian (2012: coined the term, generation flux; individuals who can thrive in he chaotic and changed environment, the dizzying velocity of change in our economy has made chaos the defining feature of modern business. historic advantages of scale and efficiency run up against the benefits of ability and quick course corrections. Three factors affecting organizational innovation and change; clayton. The leadership of innovation and change; michael hackman & craig johnson (2013: describe change-centered leaders, encourage creativity, experimentation, risk-taking, and innovation, engaging in monitoring the external environment, envisioning change, empowering innovative thinking, and often taking personal risks. Professional responsibilities for change: gathering input and data and data evaluation, questionnaires, organizational communication auditing, interviews, cost analysis.
