HSS 2102 Chapter Notes - Chapter 10: Police Athletic League, Web Conferencing, Weight Watchers
13 Nov 2016
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We all work in groups (teams, work, school, with friends and families) Success depends on the ability to work in groups. One of the most important skills you learn in college. Grounded in the ability to understand how groups develop and function. Interaction between two people is quite different from a three-person discussion. Ideal size for problem solving group is 5-7 members. Better to have odd number of people to avoid ties in decision making. Groups of larger than 7 tend to be broken into subgroups; talkative members may dominate or drown out quiet members. A group member raises a controversial issue everyone starts talking at once. Group listens intently to a member explain an important concept or describe a possible solution to a problem. Use humour to diffuse tension and ease strain. Group interaction: a necessity for effective group communication in both face-to- face and virtual meetings.
