MGAD40H3 Chapter 12: Chapter 12 Notes

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In the business setting, managers must be sensitive to conditions that can cause specific categories of risk to become dangerous. To effectively manage their business, all managers must assess strategic risk, which is an unexpected event or set of conditions that significantly reduces the ability of managers to implement their intended business strategy. Results from the consequences of a breakdown in a core operating, manufacturing, or processing capability. Any operational error that impedes the flow of high quality products and services has the potential to expose the firm to loss and liability. Operations risk becomes a strategic risk in the event of critical product or process failures. Applying the inputs process outputs model is critical for identifying and controlling operations risk, especially when technology failure can lead to inefficiencies and breakdowns. Analyzing operations according to this model provides guidance about what key processes should be standardized and controlled tightly to assure safety and quality.

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