MGHB12H3 Chapter Notes - Chapter 4: Job Satisfaction, Flextime, Waste Collector
Document Summary
Job a group of related activities and duties. Position the different duties and responsibilities performed by only one employee. Job family a group of individual jobs with similar characteristicis. Job specification a statement of the needed knowledge, skills, and abilities, of the person who is to perform the job. Job description a statement of the tasks, duties, and responsibilities of a job to be performed. A job should be clear and distinct from those of other jobs to minimize misunderstanding and conflict among employees and to enable employees to recognize what is expected. Job analysis the process of obtaining information about jobs by determining the duties, tasks, or activities of jobs. Observation observing and recording on a standardized form the activities of jobholders. Videotaping jobs for later study is an approach used by some organizaions. Diaries jobholders themselves may be asked to keep a diary of their work and are usually filled out a specified times.
