MGTA02H3 Chapter Notes - Chapter 12: Human Resources, Equity Theory, Absenteeism
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MGTA02H3 Full Course Notes
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Chapter 12 (getting people to try hard: motivation) Why motivation is important: motivation: internal process that gives an individual the energy and desire to act or behav particular way. 40% of american workers feel that they are working for bad bosses => no effort. Types of resources: natural resources if neglected, abused, or wasted, the cost is finite, capital if neglected, abused, or wasted, the cost is finite, human resources if neglected, abused or wasted. The key to leadership success is: motivating others to do their best. Hiring and retaining good employees is a major function of management. Happy workers lead to happy customers, and happy customers lead to successful businesses. Classical theory of motivation have in a dermine. ee is d work ren h. Taylor"s theory of scientific management: scientific management/taylorism managing the business by applying principles of efficie derived from time-and-motion studies. Principles of scientific management (1909) book by fredrick taylor.
