MGTA02H3 Chapter 3: Chapter 3.doc
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MGTA02H3 Full Course Notes
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Chapter 3 managing information systems and communication technology. Information manager: the manager responsible for the activities needed to generate, analyze and disseminate information that a company needs to make good decisions. Information management: an internal operation that arranges the firm"s information resources to support business performance and outcomes. Information systems (is): an organized method of transforming data into information that can be used for decision making. Example: text, format, commands word processor finished document. Electronic information technologies (eit): is applications based on telecommunications technologies. Eits enhance the performance and productivity of general business activities by performing two functions: providing coordination and communication within the firm, and speeding up transactions with other firms. Fax machine (facsimile machine): a machine that can quickly transmit a copy of documents or graphics over telephone lines. Voice mail: a computer-based system for receiving and delivering incoming telephone calls. Electronic mail (email) system: electronic transmission of letters, reports, and other information between computers.
