Textbook Notes (363,212)
Canada (158,271)
Psychology (9,573)
PSYB10H3 (611)
Chapter 4

Chapter 4

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University of Toronto Scarborough
Elizabeth Page- Gould

CHAPTER 4 Social Perception: How We Come to Understand Other People Nonverbal Behaviour - nonverbal communication refers to how people communicate, intentionally or unintentionally, without words o facial expressions, tone of voice, gestures, body position and movement, use of touch, and eye gaze - has been shown we automatically mimic other peoples facial expressions o especially pronounced when we like this person o reflect empathy - can help people express emotions, attitudes, and personality Facial Expressions of Emotion - belief that primary emotions conveyed by face are universal o all human beings everywhere encode or express these emotions in same way, and al human begins can decode or interpret them with equal accuracy - applies to six major emotions: anger, happiness, surprise, fear, disgust, and sadness o ability to interpret these six emotions are universal Are Facial Expressions of Emotion Universal? - one issue concerns level of accuracy that participants must achieve in order to conclude that given facial expression is being perceived in same way across cultures - claim of universality also suggests that basic facial expressions of emotion should be easily identified regardless of context in which they are received o not the case Why is Decoding Sometimes Inaccurate? - people frequently display affect blends, wherein one part of their face is registering one emotion and another part is registering a different emotion - at times, people try to appear less emotional than they are so that no one will know how they really feel Culture and Nonverbal Communication - display rules are particular to each culture and dictate what kind of emotional expression people are supposed to show o in North American cultural norms, emotional displays in men are discouraged - eye contact and eye gaze are particularly powerful nonverbal cues www.notesolution.com
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