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Chapter 12

Chapter 12 Notes

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University of Toronto Scarborough
Zachariah Campbell

Chapter 12: Behavioral Skills Training Procedures Four behavioural skills training (BST) procedures - modeling, instructions, rehearsal, and feedback - generally are used together in training sessions to help a person acquire useful skills (such as social skills or job-related skills). BST procedures are typically used to teach skills that can be simulated in a role-play context. Example of Behavioral Skills Training Procedures Marcia is a secretary at a university and she believes that faculty members in her department make unreasonable demands on her but she is not able to refuse these unreasonable requests. She is seeing a psychologist, who is using BST procedures to help her develop assertiveness skills. In the psychologists office, they role-play the difficult situations Marcia faces at work. Dr. Mills uses the role-plays to assess Marias assertiveness skills and to teach her how to act more assertively. First, Dr. Mills creates a situation at work in which Marcia role-plays herself and he role-plays a coworker. He then assess what she says and how she says it. Next, Dr. Mill provides instructions and modeling; that is, he describes how to respond more assertively in this situation and demonstrates the assertive behaviour for Marcia in another role-play. (Dr. Mill plays Marcia responding assertively and Marcia plays the coworker making the unreasonable demand). Marcia then gets an opportunity to practice (rehearse) the assertive behaviour . (they switch roles again) Then Dr. Mills gives her feedback on her performance and praises her for the aspects of the behaviour that she performed well and he gives her suggestions on how to improve. Marcia will learn a variety of assertiveness skills through this process of instructions, modeling, rehearsal, and feedback. Components of The Behavioral Skills Training Procedure 1. Modeling With modeling, the correct behaviour is demonstrated for the learner. The learner observes the models behaviour and then imitates the model. The learner must have an imitative repertoire; that is, the learner has to be able to pay attention to the model and perform the behaviour that the model just demonstrated. www.notesolution.com
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