PSY100H1 Chapter Notes - Chapter 1: Behavioural Sciences, Western Electric, Hawthorne Effect
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PSY100H1 Full Course Notes
Verified Note
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Document Summary
Goal accomplishment the field of organizational behaviour is concerned with how organizations can survive and adapt to change certain behaviours are necessary for survival. Ppl have to be motivated to join and remain carry out their basic work reliably (productivity, quality, service) be willing to continuously learn and upgrade their knowledge and skills be flexible and innovative. Organizational behaviour refers to attitudes and behaviours of indi. and groups in organizations (provide insight on how to effectively manage and change them)\ Extended scientific management to the supervisor"s job advocating functional foremanship whereby supervisors would specialize in particular functions (ex. Incompatible with human needs for growth and achievement can lead to employee alienation from the org and clients. Strong centralization and knowledge of lower level members who are often closer to the customer. Often fail to take advantage of the creative ideas. Strict, impersonal rules level of performance that the rules specify. Lead members to adopt the minimum acceptable.
