Organizations: social inventions for accomplishing common goals through
Their essential characteristic is the coordinated presence of people not
necessarily of things
The field of organizational behavior is about understanding people and
managing them to work effectively
Virtually all organizations have survival as a goal. The field of organizational
behavior is concerned with how organizations can survive and adapt to
Innovation and flexibility, which provide for adaption to change, are
especially important for contemporary organizations.
The final component of the definition of organizations is that they are based
on group effort. Organizations depend on interaction and coordination
among people to accomplish their goals.
Much of the intellectual and physical work done in organizations are done by
Informal grouping occurs in all organizations because friendships develop
and individuals form informal alliances to accomplish work
The quality of communication and morale through informal groups have an
impact on goal achievement
The field of OB is concerned with how to get people to practice effective
Organizational Behaviour: the attitudes and behaviours of individuals and
groups in organizations.
Systematically studies these attitudes and behaviours and provides insight
about effectively managing and changing them
It also studies how organizations can be structured more effectively and how
events in their external environments affect organizations.
Those who study organizational behavior are interested in attitudes.
OB addresses questions such as:
How can you motivate others to deliver top performance?
How do you win negotiations?
How can you make the best decisions?
How do you get those around you to implement those decisions?
Thus, OB is important to managers, employees, and consumers and
understating it can make us more effective managers, employees, or
Today, the main factor that differentiates organizations is their workforce or
human capital and the most successful organizations are those that
effectively manage their employees Predicting the behavior of others is an essential requirement for everyday
life, both inside and outside of organizations
In organizations, there is considerable interest in predicting when people
will make ethical decisions, create innovative products, or engage in sexual
The very regularity of behavior in organizations permits the prediction of its
Another goal of OB is to explain events in organizations
Prediction and explanation are not synonymous
In general, accurate prediction precedes explanation.
OB is especially interested in determining why people are more or less
motivated, satisfied, or prone to resign
This behavior could have many different causes, each of which would require
a specific solution, Furthermore, explanation is also complicated by the fact
that the underlying causes of some event or behavior can change over time
The ability to understand behavior is a necessary prerequisite for effectively
Management: the art of getting things accomplished in organizations
Managers acquire, allocate and utilize physical and human resources to
This definition does not include how to get things accomplished
If behaviour can be predicted and explained, it can often be controlled and
If we understand the reasons for high-quality service, ethical behavior, and
anything else, we can often take sensible action to manage it effectively
The point is to approach a problem with a systematic understanding of
Classical Viewpoint: An early prescription on management that advocated
high specialization of labour, int