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Textbook Notes for Rotman Commerce at University of Toronto St. George

RSM100H1 Chapter Notes - Chapter 1: Industrial Revolution, Human Resources, Transaction Processing

What is business: Business consists of all profitseeking activities that provide goods and services necessary to an economic system. Not for profit organizations are businesslike establishments whose primary objectives inv...

Rotman Commerce
RSM100H1
Sadaf Sheikh
RSM100Y1 Chapter Notes - Chapter 1: Trade Union, Invisible Hand, Nearshoring

Chapter 1 The Changing Face of Business By Nikidiki Lin 1.1 What is Business? Business consists of all profit-seeking activities and enterprises that provide good and services necessary to am economic system. Business prov...

Rotman Commerce
RSM100Y1
Michael Khan
RSM225H1 Chapter 1: Law, Society & Business
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find more resources at oneclass.com RSM225 Ch. 1: Law, Society and Business The Role of Law What does the l...

Rotman Commerce
RSM225H1
Jeff Rybak
RSM260H1 Chapter Notes - Chapter 13: Negotiation, Organizational Conflict, Job Satisfaction
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Chapter 13 1) In order to stimulate conflict, a manager might A) clarify goals. B) make resources scarcer. C) assign a superordinate goal. D) ignore controversy. E) stop networking. Answer: B Page Ref: 455 Skill: Applied 2...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 10: Hierarchical Organization, Organizational Communication, Jargon
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Chapter 10 1) Communication is defined as A) understanding between people. B) a method of persuasion. C) the exchange of information. D) the encoding of information. E) the flow of information down an organizational hierar...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 5: Motivation, Job Performance, Copyright Collective
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find more resources at oneclass.com Chapter 5 1) Effort, persistence, and direction are basic components of A) attitude. B) equity C) expectancy. D) perform...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 4: Cognitive Dissonance, Job Satisfaction, Agreeableness
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find more resources at oneclass.com Chapter 4 1) In which of the following is work viewed as most important and central in life? A) Netherlands B) Germany C) USA ...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 6: Merit System, Job Enrichment, Job Performance
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find more resources at oneclass.com Chapter 6 1) Piece rate pay systems A) are most effective when applied to white- collar jobs. B) usually increase cooperation among workers on per...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 1: Elton Mayo, Hawthorne Effect, Human Resource Management
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find more resources at oneclass.com Chapter 1 1) The most important goal of virtually all organizations is A) employee development. B) profit. C) increas...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter 2: Ch2-TB.PDF
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Chapter 2 1) An individuals personality encompasses A) all aspects of the individuals physical and emotional response to their environment. B) behaviours which are mostly learned through childhood experience. C) a relative...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 9: Leadership Studies, Charismatic Authority, Agreeableness
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Chapter 9 1) Which of the following is not a trait? A) Emergent leadership B) Low intelligence C) Honesty D) Tallness E) High energy Answer: A Page Ref: 300 Skill: Applied 2) Which of the following is not a trait that migh...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 8: Norm (Social), Yellow Pages Group, Role Conflict
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find more resources at oneclass.com Chapter 8 1) Which motive for conformity most clearly involves effect dependence? A) Socialization B) Compliance C) Internalization ...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 11: Negative Affectivity, Execution By Firing Squad, Cognitive Bias
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find more resources at oneclass.com Chapter 11 1) The well- structured problem does not exhibit which of the following characteristics? A) existing state is clear B) uncertainty abou...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 12: Business Ethics, Rationality, William Makepeace Thackeray
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Chapter 12 1) Power is defined as A) a process of antagonism that occurs when one person or organizational subunit frustrates the goal attainment of another. B) the joint occurrence of antagonism and blocked goals. C) usin...

Rotman Commerce
RSM260H1
Atif Acikigoz
RSM260H1 Chapter Notes - Chapter 7: Informal Sector, Wine Tasting, Absenteeism
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find more resources at oneclass.com Chapter 7 1)Temporarily organized groups that are formed to achieve particular goals or solve particular problems are called A) task forces. ...

Rotman Commerce
RSM260H1
Atif Acikigoz

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