RSM260H1 Chapter Notes - Chapter 1: Western Electric, Human Capital, Ideal Type

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Published on 16 Apr 2013
School
UTSG
Department
Rotman Commerce
Course
RSM260H1
Professor
Chapter 1
Organizations: social inventions for accomplishing common goals through
group effort.
Their essential characteristic is the coordinated presence of people not
necessarily of things
The field of organizational behavior is about understanding people and
managing them to work effectively
Virtually all organizations have survival as a goal. The field of organizational
behavior is concerned with how organizations can survive and adapt to
change
Innovation and flexibility, which provide for adaption to change, are
especially important for contemporary organizations.
The final component of the definition of organizations is that they are based
on group effort. Organizations depend on interaction and coordination
among people to accomplish their goals.
Much of the intellectual and physical work done in organizations are done by
groups
Informal grouping occurs in all organizations because friendships develop
and individuals form informal alliances to accomplish work
The quality of communication and morale through informal groups have an
impact on goal achievement
The field of OB is concerned with how to get people to practice effective
teamwork
Organizational Behaviour: the attitudes and behaviours of individuals and
groups in organizations.
Systematically studies these attitudes and behaviours and provides insight
about effectively managing and changing them
It also studies how organizations can be structured more effectively and how
events in their external environments affect organizations.
Those who study organizational behavior are interested in attitudes.
OB addresses questions such as:
How can you motivate others to deliver top performance?
How do you win negotiations?
How can you make the best decisions?
How do you get those around you to implement those decisions?
Thus, OB is important to managers, employees, and consumers and
understating it can make us more effective managers, employees, or
consumers
Today, the main factor that differentiates organizations is their workforce or
human capital and the most successful organizations are those that
effectively manage their employees
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Document Summary

Organizations: social inventions for accomplishing common goals through group effort. Their essential characteristic is the coordinated presence of people not necessarily of things. The field of organizational behavior is about understanding people and managing them to work effectively. Virtually all organizations have survival as a goal. The field of organizational behavior is concerned with how organizations can survive and adapt to change. Innovation and flexibility, which provide for adaption to change, are especially important for contemporary organizations. The final component of the definition of organizations is that they are based on group effort. Organizations depend on interaction and coordination among people to accomplish their goals. Much of the intellectual and physical work done in organizations are done by groups. Informal grouping occurs in all organizations because friendships develop and individuals form informal alliances to accomplish work. The quality of communication and morale through informal groups have an impact on goal achievement.

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