Business Administration 2295F/G Chapter Notes - Chapter 10: Nonverbal Communication, Wiki Software, Linguistics
16 Jun 2016
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Communication-the process by which information and meaning is transferred from a sender to a receiver. Communicating helpful information to a struggling teammate may be viewed as a form of interpersonal citizenship behaviour. The whole concept of performance management rests largely on measurement, feedback, and management three processes that could not occur without communication. The other primary employee outcome was employee commitment. Different forms of commitment rest on our understanding and interpretation of our relationship with the organization and its members. The social in uence model of affective commitment, for instance, proposes that employees who interact and communicate more frequently are more likely to be in uenced by those employees, and vice versa. Messages can be transmitted in written form, electronically, or even indirectly through other individuals. Face-to-face communication (including non verbal, and verbal cues) Computer-mediated communication (such as e-mail, videoconferencing, corporate wikis).
