Management and Organizational Studies 2181A/B Chapter 9: Chapter 9 - Learning and Decision Making

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One major challenge it faces is to sustain a labour-intensive business at a time when many of its seasoned professional staff are approaching retirement age: kpmg vancouver faces this problem. 9. 1 what is learning, and how does it affect decision making. Decision making the process of generating and choosing from a set of alternatives to solve a problem. Inexperience can be so problematic because learning is not necessarily easy. It takes most employees anywhere from 3 months to 1 year to perform at a satisfactory level. Expertise the knowledge and skills that distinguish experts from novices. Differences between experts and novices are almost always a function of learning. True learning only occurs when changes in behaviour become relatively permanent and are repeated over time. Explicit knowledge the ki(cid:374)d of i(cid:374)fo(cid:396)(cid:373)atio(cid:374) you"(cid:396)e likely to thi(cid:374)k a(cid:271)out (cid:449)he(cid:374) you pi(cid:272)tu(cid:396)e so(cid:373)eo(cid:374)e sitting down at a desk to learn.