Management and Organizational Studies 2181A/B Study Guide - Midterm Guide: Explicit Knowledge, Reinforcement, Operant Conditioning

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Sarah Ross

Document Summary

A relati(cid:448)el(cid:455) per(cid:373)a(cid:374)e(cid:374)t (cid:272)ha(cid:374)ge i(cid:374) a(cid:374) e(cid:373)plo(cid:455)ee"s k(cid:374)o(cid:449)ledge or skill that results fro(cid:373) experience. The more that an employee learns, the more they can offer an organization. Learning has a significant impact on decision making. The process of generating and choosing from a set of alternatives to solve a problem. New hires inexperience puts them at risk of bad decision making. Companies need to find a way to improve learning and decision making. The knowledge and skills that distinguish experts from novices. Differences between experts and novices is always a matter of learning. True learning only occurs when we see relatively permanent changes that are repeated. Explicit knowledge: knowledge that is easily communicated and available to everyone, usually taught during training sessions, more general information, necessary to do well, but minor portion of what you need to know. Hard to build tacit knowledge without any explicit knowledge. We learn through reinforcement, observation and experiences.