Management and Organizational Studies 2181A/B Chapter Notes - Chapter 7: Kpmg, Profit Sharing, Motivation

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Stelian Medianu

Document Summary

Motivation a set of energetic forces that originates both within and outside an employee, initiates work-related effort, and determines its direction, intensity, and persistence. There are multiple energetic forces and they are internal/external. Engagement a widely used term in contemporary workplaces that has different meanings depending on the context; most often refers to motivation, but can refer to affective commitment. Outwardly engaged employees devote a lot of energy to get jobs done. One survey suggests only 30% of employees are engaged. Inwardly engaged employees focus a great deal of attention and concentration on their work. Expectancy theory a theory that describes the cognitive process that employees go through to make choices among different voluntary responses. Argues that employee behavior is directed towards pleasure and away from pain. 3 important terms: expectancy the belief that exerting a high level of effort will result in the successful performance of some task.